Disruptive Technologies – Challenge? No, Opportunity!
I was in New York City last week and got – once again – energized by the vibes of this dynamic city. An American friend of mine provided me with my first Uber experience.
Of course you have heard about this mega successful business concept that is so revolutionary and disruptive for the taxi and transport business. The experience was both, very convenient and inexpensive. The cars were clean, the drivers friendly and the fares more than competitive. All customer interaction took place on the Uber app on the mobile phone.
The following day I did sign up for my own Uber account.